Richard Branson Reveals His Customer Service Secrets

By on July 22, 2014

Happy employees and happy clients are important parts to success. But just how does a small business owner go about making everyone happy?

Editors Notes: Richard Branson is the billionaire brilliant mind behind the mega-successful Virgin Brand line of products and service (you know, like the airline group and mobile carrier group). Carmine Gallo interviews Richard and Virgin America CEO David Cush, and uncovers seven tips to success that every business owner can use for their own improvement. Listen to the brief interview and jot down the ideas behind Branson’s billion dollar brands.

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Matthew Toren

About Matthew Toren

Matthew Toren is a serial entrepreneur, mentor, investor and co-founder of He is co-author, with his brother Adam, of Kidpreneurs and Small Business, BIG Vision: Lessons on How to Dominate Your Market from Self-Made Entrepreneurs Who Did it Right .